National Squash League Ticket Refund Policy

We understand that plans can change. Please review our refund policy below:

1. Refund Eligibility: Refunds are available for tickets purchased up to 24 hours before the event. After this period, tickets are non-refundable.
2. Refund Requests: To request a refund, please contact our customer service team at [email protected] with your ticket details.
3. Processing Time: Refunds will be processed within five business days after approval.
4. Special Circumstances: In cases of event cancellation, refunds will be approved automatically. Please reach out to us for further assistance regarding an event cancellation.
5. Non-Refundable Items: Service fees and transaction fees are non-refundable.
6. Refund Fee: Customers will have the service fee for the refund subtracted from their total refund payment.

Thank you for your understanding!